Description
Experience Summary Highlights July 2001 to September 2015 May 1993 to June 2003 Marlon Scurlock 15831 Rosebriar Drive Missouri City, TX 77489 M: 713-385-9618 marlon.scurlock@reladyne.com Personable individual focused on promoting employee engagement, loyalty and morale through effective leadership and communication. I am very accomplished in organizing shipments and loading trucks for fast and efficient customer delivery. I have been in customer service field for more than 15 years. I have worked as a telemarketer at age 16 to parts sales person in my last year of high school to managing a warehouse currently. I am very consistent is my work history and I enjoy helping people. Shipping and receiving 10 key capable Defect tracking Windows 7 knowledge Multi-tasker Microsoft 10 user Customer-service focused ICAS user Vendor management DM2 user Strong communication skills Adaptable Determined Basic math skills Reladyne-Houston Houston, TX Warehouse Manager Took care of customer issues and complaints, made orders, check in shipments, taught customers about certain parts, handle cash, responsible employees time and routing. Received incoming shipments and reviewed contents against purchase order for accuracy.Unloaded, picked, staged and loaded products for shipping.Conducted monthly, quarterly and yearly inventories of warehouse stock.Resolved service issues in a timely manner, including coordinating and processing returns.Transported goods from racks, shelves and vehicles.Verified and recorded the count and condition of cargo received. Manager - Dan Murzyn 713-385-9618 Auto Zone Houston, TX Assistant Manager Ran store operations while store manager was off or away. Managed more than ten employees. Handled customer issues, reconciled registers daily, handled special ordering, helped in the commercial service department, work with other stores to find rare parts for customers. Started just being a counterperson for two years and was promoted and the remainder of my time as assistant manager. Manager - Alfredo Saldana 281-561-9027
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