Description
Summary Dedicated, responsible, professional with extensive call center experience excels at providing superior service to both external and internal customer base. Consistently achieves high-standards of performance in a deadline driven environment. Hard working and detail oriented, has strong analytical, communication and organizational skills. * Workflow Process * Employee Training * Exceptions Reporting * Reporting and Data Analysis * Functinal Requirements * Program Training * Billing Analysis * Commercial Analysis * Program Training * Retention Training
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