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Hanan H

Customer Service Representative - 10 Years of Experience - Near 85022

Occupation:

Customer Service Representative

Location:

Phoenix, AZ

Education Level:

Associate

Will Relocate:

YES

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PROFILE Highly qualified, tenacious and well accomplished professional armed with broad-based background and skills in the areas of management, administration, Secretariat, Journalism, need analysis, customer service, and many more. Displays outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in efficiency, productivity and processes towards the successful attainment of organizational goals. Demonstrates proven effectiveness to concurrently prioritize and assume management and technical tasks. Primarily striving to understand clients' needs and provide them exceptional results through a cognitively flexible and positive approach. Seeking an Executive Secretary position where I can make an immediate impact. Determined to implement earned skills and knowledge for the rapid growth of the prospective organization by working effectively and consistently EXPERTISE AND QUALIFICATIONS * Preparing and distributing papers and documents for meetings * Excellent PC skills including Word, Excel and PowerPoint * Excellent interpersonal, conflict resolution and counselling skills * Exceptional leadership, management, planning, organisation, problem structuring and solving, critical thinking and decision-making skills. * Proven ability to develop, foster and sustain collaborative, multi-disciplinary teams, operating in co-located and virtual work environments. Commitment to the learning and development of colleagues. * Very high levels of commitment, determination, resilience and tenacity. * Demonstrated ability to work and perform at the highest standards in complex and demanding environments. * Reputation of executing every activity in a professional and thorough manner. * Proven track record of strong leadership and mentorship qualities, managing teams and multi discipline groups to achieve specific targets and goals by defining clear measures to success and creating a plan to do so. * Ability to collaborate effectively with others by building trust among all parties' involved and finding solutions that satisfies all key stakeholders.

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