Very articulate customer reations professional with exceptional interpersonal,communication, andleadershipskills. Resourceful, reliable, go getter

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2006 - Present
Macys	(Confidential)	11/2005 - 1/2006
Premier Ford	(Confidential)	5/2005 - 11/2005

SCHOOL	MAJOR	YEAR	DEGREE
Beach Channel	oceanography	1986	High School/GED Degree

Highlights:

Companies I like:

Verizon, Empire Blue Cross, Time Warner, Cablevision, Ford

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Marketing
• Call Center

presently supervise a call center of 300 employees, managing phone files, dialers, and customer relations