Accomplished hands on leader with progressive experience managing and streamlining the operation of the IT Department in alignment with business objectives as well as defining and implementing IT policies, procedures and best practices. Experienced in planning, coordinating, directing and designing IT-related activities of the organization, as well as providing direction and hands on support for daily operational activities of the IT department. Experienced in configuring and troubleshooting computer hardware/software for Windows 9x, 2000, XP, Vista and Windows 7. Effectively managed vendors and negotiated service contracts that resulted in savings to the company. Proven track record of effectively

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