Description
Patriot Computers Atascadero 2011-Present. Owner, Operator. Provided technical assistance to computer system users throughout the Central Coast. Answer questions and/or resolve computer problems for clients. Provided assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems. Conducted help desk functions and repair fiber optics and a variety of cables. Additionally, Conducted day-to-day operations such as system backups and restores, and add, modify, or delete user accounts. Installed operating systems, up to and including MS Windows 7 applications and peripherals, troubleshoot user problems, debug command language scripts, and assist the Information Systems Security Officer (ISSO) in access control security (i.e., passwords, access and control lists, etc.). Often traveled to remote locations, working independently and with other IT personnel.