Director/Program Manager 17 years of Service

I am a bilingual and persistent leader with an accomplished record running high level organizations for the U.S. Department of State (DOS). I have earned the highest awards for directing and managing all phases of project life cycle, from needs assessment to implementation. I am skilled at forecasting and meeting the goals of a mission by utilizing acquired managing tools to optimize performance. I have outstanding interpersonal skills with exceptional focus on customer service demands. I am “1CA” trained and have applied these values to gain results. This program, similar to a Six Sigma principle, was instituted by the DOS to manage internal and global operations. I have utilized this type of program to focus on bringing uniformity of mission priorities and resource allocation; establish organizational procedures to give our headquarters a better understanding of our operational goals; and, have developed a vision of a sustainable business model upon which to build our agency’s future.

Administrative Services Manager