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Jocelyn Q

Queen of Credit

Occupation:

Bookkeeper

Location:

Tujunga, CA

Education Level:

High School/GED

Will Relocate:

No

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This is a title I was given by one of my internal clients. Friendly, professional, loyal & very dedicated to what I do. I'm very computer friendly & learn fast. Would love opportunity to train in other fields if needed.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 11/2001 - Present
Pickwick Banquet Center (Confidential) 9/1999 - 7/2001
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SCHOOL MAJOR YEAR DEGREE

Burbank Art 1995 High School/GED Degree
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Highlights:

July 2001-Nov 2001 Avril Temp agencyOperator, front deskAnswer phones, process & distribute mail, help marketing with postcards and customer mailings, helped come up with system to organize HR vacation request form filing. Promoted to AR clerk when Treasurer saw the speed at which I processed the mail.Nov 2001-June 2004 Walker Zanger Credit & Collections Quickly added responsibilities to AR clerk as I was finishing 2 1/2 hrs earlier than previous employees. Fixed the special alphabet in filing system both for credit apps & resale cards. Obtained small branch for credit & collections. In a few months obtained 2 more branches & within a year obtained responsibility for biggest branch which was previously handled by 2 people.rehire date Sept 2004-present Walker Zanger Credit & Collections6 yrs of calling/emailing clients to collect funds, help reconcile accounts to collect payment faster, making decisions on whether or not we can release new material to clients based on their current account standing, make payment arrangements with clients who have become past due but need new material to be able to make more money to pay us with, oversee cash running balance & transferring of funds between branches, do AR clerk work should she have day off which includes processing credit applications & posting of checks, process credit card payments/refunds, client services and overseeing/training all new personal in other branches that may take on AR clerk duties for respective branch.

Companies I like:

disney, mattel

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Presently oversee credit & collections for biggest branch in our organization. Also share credit & collection responsibilities with one other person for 10 out of 16 other branches. I train all new employees in our department and am responsible for writing up guidelines for all to follow.
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