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Darin L

Program Manager - trainer - tech - 10 Years of Experience - Near 65801

Occupation:

Program Manager

Location:

Springfield, MO

Education Level:

Some College Units Completed

Will Relocate:

YES

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To leverage my broad base of skills and experience to empower others around me COVER LETTER: Sincerely, Brad Waterworth Darin - You've always been such a larger than life presence here on the floor and you're thought of with much fondness and respect. I've seen you completely drained, worn out & ready to head for home only to be stopped repeatedly by FLA's, Sup's or ASG's in need of your technical advice or just an encouraging word. You always smile & offer your assistance without reservation. We're fortunate to have a trainer that thinks beyond concept and seeks practical application of our knowledge & skill sets. The proof of your hard work, as we well know, is in the metric! Although we would miss you, we wish you the best! Liz Haga Service Delivery Supervisor II Darin Lawson Hosking is one of the more prolific trainers in the center. He makes himself very visible to the needs of the supervisors and the agents. I recommend Darin for any duties to which he may be assigned. Roger Fouts Service Delivery Supervisor II Darin Lawson Hosking has performed the role of a Trainer, Technical Mentor and Coach for the past year at Teletech Springfield. His abilities and attitude make him an invaluable member of this team. The respectful way he educates and informs leaves the student willing to return for more knowledge. He doesn't belittle or talk down to the student, nor does he make fun of the lack of understanding. He uses humor to uplift the spirit and encourage the student to continue to try, even once they have made a mistake. They come away with a better picture, because he rephrases the very technical into more understandable examples. He drives metrics by helping all to improve. He coaches them with a "can do" attitude that is contagious. He uses positive reenforcement and gentle correction by asking questions that prompt the student to discover the correct answers without plainly giving the answers, unless that is what is needed. Burt Adjoodani Notebook Support Specialist Level II ASG HP Certified Technical Mentor Team Springfield 1720 East Primrose Springfield, MO 65804 USA Darin has been an instrumental part in the initial ramp and ongoing success of the Springfield site. From day one of training Darin has filled the role as the supreme technical resource in the building. He has always made himself available to agents, supervisors and managers to solve the most complex of problems. He has proactively identified choke points in process and sought to find solutions to streamline them. I have frequently consulted with Darin to develop specific training to aid in the development of agents. Darin is capable of having the same impact on any site that he has had on Springfield. Steve Miller Service Deliver Supervisor II From: Vesey, Nancy Sent: Miércoles, 04 de Noviembre de 2009 11:12 a.m. Subject: LATAM/Leon RFP Announcement Team - We were just formally informed by HP that we WON the award and the renewal will be effective December 1 st ! Thanks to all of you for all your help and support and focus through this process! Sincerely, Dawn Strobel Thank you, Kevin Hiller President CR Buses 1914 E. Blaine Springfield MO 65803 Darin Lawson Hosking has done some recent and ongoing work for Inventory Systems L.L.C. including work for some of our clients. We recommend Darin to all of our own clients as well as those whom inquire our SEO services. He came highly recommended to us and we highly recommend him to others. He works contract for our company, but has consistent and ongoing work between our own company and our clients whom choose to use his services. Denise Johnson HR Inventory Systems L.L.C. Projects ShoeBox school a low cost device that provided k-12+ education, security and basic networking to low income areas. Streaming video tutorials of basic k-12 education, additional tutorials on first aid etc.. Monitors & alerts for weather (natural disasters), pollution, sound (gun fire, screaming) with 360 video. Public solar lighting project for low income village on island of Lapu-Lapu Participated in building 4 habitat for humanity homes 3 in Butte MT 1 in Anaconda MT Created animal control board and first Humane Society animal shelter in Anaconda MT / Deerlodge county Participated in building first strawbale zero net energy home in Helena MT Project manager - Rebuilding the stables and arena for the historical 1 st Calvary horse battalion

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