Knowledge in Technical support/customer Service, always willing to learn new and different things, fast learner, energetic, resourceful, loyal, and the ability to work with minimum supervision

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	12/2001 - Present
C & P Cleaning	(Confidential)	5/1989 - 12/2001
Western Steer Steakhouse	(Confidential)	7/1983 - 8/1991

SCHOOL	MAJOR	YEAR	DEGREE
N.C.T.I-National Cable Training Institute	Computers and Broadband Modems	2007	Trade School Degree
Forsyth Technical College	Criminal Justice/Latent Evidence	2007	Associate Degree
National Cable Training Institute	Understanding Voice and Data	2006	Trade School Degree
National Cable Training Institute	Operations Ctr Tech Support 2	2005	Trade School Degree
Parkland Senior High	All Subjects	1983	High School/GED Degree
Career Center	Photography	1983	Trade School Degree

Highlights:

Digital Phone Telephony

Companies I like:

Police Department Forsyth or Babtist Medical Centers Dell Any or All Phone Companies

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Criminal Justice
• Telephony
• Technical Support
• Broadband Computing
• Managerial
• Supervisor

Troubleshooting Digital Phone Telephony, Digtal Cable, High Speed Internet. Working with SS7, MGCP, LRN, CLEC's etc.