Summary Highly competent, results-oriented restaurant and Bar professional manager with a strong track record of executing effective operational processes and administrative duties, upholding company values and expectations, and providing excellent customer service. Over twenty five years of restaurant and nightclub management experience. Excellent work ethic, positive attitude, commitment to both teaching and learning, and always focused on making a positive contribution. Career Highlights Sales and Operation Excellence Delivered exceptional results in last position, including: * 20% improvement in customer (overall satisfaction) rating * 15% increase in sales over previous fiscal year * Positive sales comps for four consecutive years Owner and Operator Led the creation, construction, opening, and operations of a new bar/restaurant establishment, including: * Direct involvement from conceptualization to grand opening to ongoing operations * Daily engagement with designers and contractors * Purchase of all facility equipment, wares, and initial food and liquor inventory * Negotiation of vendor contracts * Publication of employee handbooks and training manuals * Employee training Management Mentor Over 24 years, trained and mentored 24 supervisors and assistant managers.

Highlights:

• Sales
• Inventory
• Electronics
• Policies and Procedures
• Marketing Management
• Advertising
• BAR
• Credit Cards
• Management
• Customer Service