Description
A business professional with demonstrated success in Secretarial, Customer Service, Retail and IT Help Desk Team Lead and Management roles. Skilled at understanding business processes, their underlying technologies and how they impact user productivity and customer satisfaction. Able to use technology to automate business processes and customer support activities. Skilled at fielding user/customer requests for assistance and guiding them through appropriate solutions. Excellent attention to detail with a patient and professional style that has consistently lead to high customer satisfaction across various business settings. I wish to find this type of position but be able to work from home once trained.