Teneka Raines 3841 W.Jackson 773-826-1714 Teneka1@yahoo.com Objective I am seeking an opportunity to utilize my office/customer service skills. I am a skilled professional with experience consulting with and working with individuals in person and over the phone. Qualifications • Success in leading businesses to development and expanding customer base. • Ability to leverage skills and capabilities in sales activities. • Skilled in improving customer retention levels. • Exceptional leadership abilities concerning team initiatives. • Results - oriented Sales Professional with exposure to business development, telemarketing and customer service. Education Morgan Park High School 9/00-6/04 Malcolm X College 9/06- Present Relevant Experience Americall - Sales and Marketing- 02/05-05/05 • Participated in sales functions. • Contributed to optimize revenue levels. • Introduced new customers everyday to the company. Chicago Tribune- Sales- 12/04-02/05 • Promoted enduring relationships with diverse clientele. • Cultivated positive relationships with customers. • Played a role in increasing customer satisfaction. Morgan Park High School- Customer Service-09/00-06/04 • Assisted teachers and students with office duties during after school hours. • Provided parents with certain information depending on the situation. • Helped teachers to fax, print, and store files. References Available Upon Request

Highlights:

Teneka Raines 3841 W.Jackson 773-826-1714 Teneka1@yahoo.com Objective I am seeking an opportunity to utilize my office/customer service skills. I am a skilled professional with experience consulting with and working with individuals in person and over the phone. Qualifications • Success in leading businesses to development and expanding customer base. • Ability to leverage skills and capabilities in sales activities. • Skilled in improving customer retention levels. • Exceptional leadership abilities concerning team initiatives. • Results - oriented Sales Professional with exposure to business development, telemarketing and customer service. Education Morgan Park High School 9/00-6/04 Malcolm X College 9/06- Present Relevant Experience Americall - Sales and Marketing- 02/05-05/05 • Participated in sales functions. • Contributed to optimize revenue levels. • Introduced new customers everyday to the company. Chicago Tribune- Sales- 12/04-02/05 • Promoted enduring relationships with diverse clientele. • Cultivated positive relationships with customers. • Played a role in increasing customer satisfaction. Morgan Park High School- Customer Service-09/00-06/04 • Assisted teachers and students with office duties during after school hours. • Provided parents with certain information depending on the situation. • Helped teachers to fax, print, and store files. References Available Upon Request