Description
Professional Profile Over fifteen years of Customer and Technical support in the Communication Satellite industry. A part of Tier2/Product Engineering/Solutions department supporting products, training coordination, administration, and troubleshooting. Previous background includes Broadcast Traffic, Customer Support Supervisor, and Provisioning. Managed projects, completing the task in a timely manner, yet flexible to multitask when necessary. Enjoy challenges while learning new programs and collaborating with engineering and senior management. I created training documents as needed. I believe my skills and experience can be effectively utilized to help increase and achieve your corporate goals.