COVER LETTER: Dear Sirs and Madam: Enclosed with this letter is my resume, which details my work experience, all-important criteria in your search to fill the position in question. Allow me to introduce the person with whom you and your colleagues will be working with. I possess 16 years of services at Federal Express Corporation as a Handler, Courier/Driver, and Customer Service Agent providing support to one of the largest companies worldwide. I prepared and monitored some incoming and outgoing correspondence. I corrected, incorrect recipient information to ensure proper delivery of freight. I reviewed account numbers and tracking numbers solely for business purposes only. I was responsible for making sure freight was delivered on time, picked up on time and handled all the corrected and proper documentation to be shipped out on time. Personally, I possess strong morals and ethical principles, which led me to put in long hard hours when needed or asked, to make sure the job was done even when the weather caused delayed progress. I have contributed to the success of management teams and worked on my own without supervision. I have mastered the ability to deal with frustrated customers. I also possess an active sense of humor, which has been useful in defusing difficult situations. I have the patience to see an assignment through to completion, working as part of a team, and helping others succeed. I would like to meet with you personally to discuss more about the position and how I can assist the organization in its growth. Please contact me at your earliest convenience. Sincerely, Jackie Leshore

Highlights:

• Security
• Team Player
• Audit
• Customer Service
• Data Entry
• Documentation
• Inventory
• Packaging