FINANCIAL AND CREDIT ANALYSIS PROFESSIONAL

Dear Hiring Manager: In the interest of investigating the career opportunity posted with your Company, I am attaching my resume for your review. My professional experience has been fast-paced, challenging and broad in scope and has required strong management and strategic planning capabilities. I have been instrumental in the improvement, streamlining and increased profitability of operations and have progressed as a result. I feel that my experience and insight can be utilized to the advantage of the organization. My proven record of achievement has led to career growth and additional responsibility. I have profitably applied skills analyzing and implementing business strategies in financial operations, project management and organizational leadership to achieve superior results on all endeavors. This has been rewarded with multiple opportunities and a reputation for solving problems. Results achieved to date include but are not limited to: Credited with establishing sound process flow that increased auditor productivity and minimized overtime while also enabling accurate tracking of issues for expedited resolution. Built strong investor relationships to improve execution rate from between 70% and 80% to between 85% and 98%; earned credibility by enhancing staff training, involving borrowers to secure additional documentation and demonstrating compliance of loans. Maintained branch losses at less than 7% to surpass goal by turning around struggling branch with high delinquency and losses to a growing, top-performing office. I am bringing to your attention my skills, achievements and ability to produce under pressure and multifaceted conditions so that we may further discuss my qualifications for a permanent position with the organization. I will work hard to achieve results and look forward to discussing how I can contribute to the future success of the company. I can be reached at the e-mail address or phone number listed below. Thank you. Respectfully, Michelle James-DeHaan sandm.wa@comcast.net 206-979-3317

Accountant