Description
Self-motivated IT manager with comprehensive background in leading and motivating in a fast paced technology environment. Experienced professional who has built teams that excel in providing premier service to customers. Hands on experience with a reputation for dedication, creative problem solving, people management; workflow production, technical writing and technical acumen. Adept at communicating with internal and external stakeholders and vendors.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| BAE Systems | Customer Support Supervisor II - Service Manager | 6/2011 - 5/2013 |
| Fiserv | Data Processing Supervisor | 6/2004 - 5/2011 |
| Shell Oil Company | Enterprise Operations Supervisor | 9/1981 - 4/2004 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Wharton County Jr College | Applied Sciences | 1981 | Associate Degree |
Social Media
| TYPE | TITLE | URL | DESCRIPTION |
|---|---|---|---|
| Book | James C. Collins / Good to Great | media url | Don't is a 2001 management book by James C. Collins that aims to describe how companies transition from being average companies to great companies and how companies can fail to make the transition. "Greatness" is defined as financial performance several m |
Accomplishments
Highlights:
Secret Clearance Recognized for leadership and team building skills by peers.Companies I like:
Mid size companies are attractive. I enjoy the commraderie of a midsize company averaging 500-1000 employees. I have experience large environments having worked for BAE and Shell Oil., Shell Oil, Houston Medical Center, MD Anderson, Apple, Data Fortitude, Home Depot, Fiserv, Houston Methodist Hospital, Houston Texas Childrens Hospital. Oil and Gas, Service Organizations.
Job Skills
| Leadership |  |
| Communication | |
| Team Building Skills | |
| Coaching | |
| Interviewing | |
| HTML | |
| Troubleshooting | |
| IT Management | |
| Process Improvement | |
| Documentation | |
| Data Center | |
| Requirement Analysis | |
| Servers | |
| Technical Support | |
Keywords
Responsibilities
