Profile Senior Help Desk/Technical Support Professional with extensive experience in a 24x7 Computer Operations and Network Operation Center. Candidate displays over 20+ years of experience in excellent written and verbal skills, solid communications & troubleshooting skills and accomplished in being proficient in designing, improving and supporting IT/Network infrastructure. Display high proficiency in handling all aspects of data center migrations and consolidations. Core Qualifications * Strong organizational and verbal communication skills * Ability to work in highly visible fast paced data centers supporting IT/Network environments * 15+ years troubleshooting complex routing & circuit issues * 10+ years writing & executing SOP documents * 7+ years Web Hosting Design, Facebook administrator, and sales for small ceramics business Technical & Design Skills

Highlights:

• network technician
• rack and stack technician
• network operations
• technical support
• network operations center
• data center technician
• Install
• Switches
• File Transfer Protocol
• POS