JOHN E. CRISP, JR. 6264 Adam’s Hunt Drive Williamsburg, VA 23188 Cell (757) 206-0561 Home (757) 645-2117 WORK EXPERIENCE DYC Supply Company, Virginia Beach, VA Customer Service/Technical Services Manager, December 2008- present · Work with sales force and customers to resolve print issues while printing with DYC Printing Blankets for offset presses, web presses, metal decorators, and duplicator presses · Collaborate with blanket manufacturer (Kinyo, Newport News, VA) · Responsible for day to day operations of facility, including ordering of materials and constant analyzing and reporting of supply inventory levels · Use printing knowledge to help customers when problems arise in regards to printing press, inks, chemistry, blankets, and mechanical issues · Other duties consist of processing orders, monitoring quality of product, tracking shipments, and trouble shooting internal manufacturing obstacles Travelhost of Williamsburg, Williamsburg, VA Sales, Marketing & Distribution Manager, February 2008-December 2008 · Co-Owned market share of the upper Hampton Roads area as a joint effort with my wife. · Directly responsible for all advertising sales in both the magazine and coupon map insert · Established distribution points with area hotels and visitor centers for the traveling public to view as a guide while visiting Williamsburg/Hampton Roads area. · Publication had a distribution level of 50,000 quarterly magazines Shorewood Packaging, A Business of International Paper, Newport News, Virginia 5 POSITIONS HELD Shift Coordinator, May 2006 –February 2008 · Oversaw 1st, 2nd operators, feeder operators and general service workers to ensure quality folding cartons are printed by the litho department and all production deadlines were met · Approved color on repeat jobs by comparing press sheet to color standard books · Assisted operators in producing 3 and 5 point color standards for hair color customers · Facilitated customers on press checks for new products · Ensured all materials needed are available before jobs go to press · Worked with scheduling, pre-press, converting and finishing departments to meet tight deadlines and avoid scheduling conflicts · Constructed "trouble-cause-correction" documentation when problems arise and work with employees to develop corrective/preventative action reports · Reported key production measurements such as run-speeds, make-ready, waste, uptime and downtime to management and explained why any targeted goals were not met · Hold monthly safety meetings and participate in departmental meetings. First Pressman, January 1997 - May 2006 · Was responsible for making cost effective decisions that would increase press up-time while still adhering to high quality standards of folding carton manufacturing · Trained press crews as new hires came on board or internal employees were promoted · Followed all standard operating procedures and lock out/tag out procedures · Report breakdowns to supervisors when machine is down and work with maintenance to resolve issues · Monitored all printed materials throughout the print run and provided sheets to quality assurance technicians to ensure quality product was being produced Second Pressman, January 1992 – January 1997 · Assisted and helped first pressman on the printing press · Trained feeder operators to effectively operate feed end of press · Added ink and coatings to press while in production, and shingled sheets from every load to show quality of load produced. · Held a four year apprenticeship under master pressmen Feeder Operator, October 1987 - January 1992 · Ran paper through feed end of large format presses · Assisted first and second pressman in running of the machine and make-ready · Installed and removed printing plates, sized machine for job stock, washed the print decks, and controlled fountain solutions before and during production runs. General Service Worker, August 1987 - October 1987 · Arranged floor, aerated printed loads for bobst and printing departments, checked for quality defects, and assisted press crews. SKILLS · Operation of 50-inch KBA seven color/coating printing press · Operation of 51-inch KBA eight color/dual UV/hybrid coating printing press · Operation of 50-inch Planeta Varimat seven color/coating and perfecting printing press · Operation of 40-inch Mitsubishi six color/rapadac UV conventional coating printing press · Operation of 40-inch Roland 640 six color/tower coating and perfecting printing press · Operation of 50-inch Roland 800 five color/coating printing press EDUCATION Tabb High School Tabb, Virginia · Diploma, 1984 1

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