Assistant Manager

Summary: I will bring with me to the position an extensive knowledge of hands on management, merchandising, great leadership skills and strong customer service and communication skills. In addition my ability to motivate my team while working within our budget. My presentation skills allow me to communicate effectively with directors and keeping my team up to date on our progress. WORK EXPERIENCE: Operations / Office Manager December 2012 - March 2013 Collection XIIX Riverside, California My duties as Office Manager, dealing with all phases of operations and performance of the front office, which includes Management of staff,Supervising,Sales,Micro Soft Excel, Word,Outlook to create spreadsheets for storing data,organizing and to communicate,Data Entry,Shipping/Receiving,FED-EX,UPS,Routing, Traffic, BOL'S, and Billing. Department Manager / Customer Service Manager / ALT-Key Holder February 2006 - April 2009 Burlington Coat Factory Ontario, California Experienced Manager with Major Retail Stores and Distribution Centers, dealing with all phases of operations,Responsible for the overall operation and performance of the store, which includes Sales, adhering to all company guidelines and procedures to ensure efficient daily operations, Department Manager,Customer Service Manager,Merchandising,Open/Closing following any and all Plan-O-Grams(Sales Adds or Displays or Flows that may need to be set) Expense Control, ALT-Key Holder, Loss Prevention,Staff selection(Hiring),Supervision,Training and development of staff,Scheduling, Shipping and Receiving, while managing a staff of more than 80+ employees, Cash Management, Key Account Management (CRM), Warehouse Safety Training. I performed all duties of the Store Manager just didn't have the title. Inventory Control Manager June 2005 - January 2006 Universal Surveillance Systems | Ontario, CA / Rancho Cucamonga, CA Security and Surveillance Management, Surveillance, Loss Prevention, in major distribution centers, I performed All inventory control duties,Customer Service, assisted Warehouse Manager with Shipping/Receiving,Fork Lift Operator and even engineered and staged lay out for new facility. Supervisor July 2004 - January 2005 Kohl's Distribution Center San Bernardino, California I have over 10+ years in Supervising up to 175 employees, over seen the audits as well as the (OS&D) department overage,shortage and damaged. Products, I held shift safety meetings at the start of my shifts as well as delegated Work orders to be done,Supervised, Customer Service, handled all failed audits, Inventory Control, Fork Lift operator as well as Shipping/Receiving of UPS and FED-EX. Distribution Manager May 2001 - June 2004 National Distribution Center Ontario, California Warehouse Manager dealing with all phases of operation to include Hiring, Evaluation, Scheduling, Training of staff. Management, Customer Service,Inventory Management, Loss Prevention, Surveillance, Auditing, Shipping/Receiving of UPS and FED-EX. Distribution Manager August 1991 - April 2001 Ritz Camera Distribution Centers Ontario, CA / Topeka, KS 10 years Supervising and 6 out of that 10 years I was Warehouse Manager dealing with all phases of operation to include Back ground checks, Interviewing, Hiring, Evaluation, Problem solving, Scheduling, Training of staff. Started tagging after a year I was promoted to warehouse supervisor and shortly there after was promoted to warehouse Assistant Manager, I was then offered a Distribution Manager position in Topeka,KS were I served as warehouse manager for more than 3 years. Management, Hiring and Training Personnel, Inventory Management, Loss Prevention, Surveillance, Auditing, Customer Care, shipping and receiving, Shipping of UPS,FED-EX and Yellow Freight. EDUCATION: Associate Degree: Business and Management June 1983 - September 1985 Chaffey College Rancho Cucamonga, CA Certification: Flight Attendance October 1982 - May 1983 International Air Academy Ontario, California Completed all requirements and received my flight attendant certificate. SKILLS: Management of staff Supervising Hiring and Training Personnel Employee reviews Customer Service Problem Solving Cash Handling Cash Management 3PL MS Power Point MS Windows Loss Prevention Shortage,Overage & Damages Replenishment Inventory Management Microsoft Office Excel Data Entry Data organization Bill of Lading (BOL) Billing Routing Scheduling/Traffic FED-EX / UPS Shipping Shipping / Receiving R.F. System Cycle Counting Email Word Processing MS Outlook Multi - phone line system LANGUAGES: English REFERENCES: Aaron Operation Manager The Sporting Image (909) 200 - 9410 Professional Lillie Courier Kaiser Medical Center (909) 434-6653 Professional Tanya Office Manager Laser Truck Lines (912) 247-3042 Professional

Assistant Manager