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Mike C

Collector or Customer Service Rep.

Occupation:

Collections Agent

Location:

Denver, CO

Education Level:

High School/GED

Will Relocate:

No

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Hard working individual with great people skills.

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COMPANY POSITION HELD DATES WORKED

Westwood College (Confidential) 5/2006 - 10/2006
T-Mobile (Confidential) 10/2004 - 7/2005
Alliance Data (Confidential) 1/2001 - 9/2001
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SCHOOL MAJOR YEAR DEGREE

Northglenn High General 2000 High School/GED Degree
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Highlights:

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Past responsibilities: Establish short-term and long-term payment arrangements. Negotiate settlements. Work accounts between $1.5 and $3 million. Establish time frame for payments from willing debtors, and attempt to collect from unwilling debtors. Handle complaints, resolve problems, offer solutions and features, collecting payment. Answer questions or disputes about bill, service, contract date and so on. Determined whether adjustments were valid and issue them when appropriate. Credit account verification, calling card issuers and insuring against fraud regarding online purchases.
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