Description
Fifteen years of experience in customer service and management. To acquire a challenging position where I can use my skills as well as prior work history, that may contribute to the operations of a major corporation. I accomplish working as a customer service clerk for 10 years. Where I have gotten a promotion to become a shift lead manager. I was train in the pharmacy as a floater for when they need help when they are busy. * Education * University of Phoenix Phoenix AR. * AA June 2015 * Health Administration and Medical Record * GPA of a 259, * Medical insurance, * Medical Record, Medical file. Patient insurance, call back putting information into the * computer into system information making call back * to insurance and to Doctor about Patient prescription * D.A. Dorsey. Miami, FL * High School Diploma. Sept. 1987 * Experience * Dec, 2015 to Dec 2016 * Shift Lead Manager Walgreen Lawrenceville, GA * Open and Close the store and doing daily cash report in the back office. * Help pull up information on the computer for customer are help them on product online. * Check in vendor that come in scan the store for 'out and do OOR to keep item in stock and product on shelves. * Order change for the back office. * Making milk order on the computer. * Help Pharmacy with overflow lines with customer Help fill prescriptions for patient. Ringing up customer in the pharmacy. * June 2005 to Dec. 2015 * Customer Service Clerk Walgreen Lawrenceville, GA * Work the front register. * Help customer to find item that they are looking for' * Unload truck and stock shelves in the store. * Help with reset and making changes in each department of the store. * Make announcement over the inter com. * Aug. 2003 to Oct. 2007 Job for Miami Miami, FL * Assisted customers with looking for a job through the state listing. * Generated reports for Retention Unit with daily and weekly totals. * Assisted customer with wording, writing, and critiquing resume. * Feb. 1991 to Feb, 2001 Sud's and Dud's coin laundry Miami, FL. * Issued and Removed cash as needed. * Redeemed food stamps and coupon * Resolved customer complaint. * Sorted, counted, and wrapped currency and coins. * Help customer with washing machine. * Show customer how to use the card machine to add money on their card. * Clean and mop restroom and inside the laundry area. * Certificate for a job well done. * Ten year for working with the company. * The whole staff made sign and everyone wrote and congratulate on the board. * 5 Years pin for being in the company. * Interest Heavy Cash Handling, Customer Service, Cash Register, PBX Operator, Faxing, Filing, General Office MS Word, MS Outlook, Florida System.
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