Description
Summary Twenty years of successful experience in managing personnel. I have Experience in identifying new opportunities for saving money, increasing efficiency and improving overall quality. I am an experienced professional in aviation medicine, warehousing, customer service collections, management, and education. Customer Assistance Account Manager * Excellent communicator who motivates, coaches, and leads associates towards personally accountable, efficient work teams. * Set goals and objectives for team, minimizing operating costs, and use of pert charts * Educating team to take responsibility for his/her own quality of work * Developed various collection tools in an effort to help customers maintain their good credit histories while minimizing credit loses to the company. * While always maintaining customer satisfaction, gain extensive knowledge of corporate banking, and worked toward the achievement of monthly individual and department goals.
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