Excellent communication skills, Handle customer complaints and customer contact experience,also have good skip tracing skills

COMPANY	POSITION HELD	DATES WORKED
West Corporation	(Confidential)	6/2002 - 2/2003
Loan Administration Network	(Confidential)	5/1999 - 2/2002
Robinson May Corporation	(Confidential)	1/1995 - 4/1999

SCHOOL	MAJOR	YEAR	DEGREE
Gardena High School	English	1987	High School/GED Degree

Highlights:

Companies I like:

Auto dealer ship, Credit Card lenders, Moragage

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Skip tracing
• 3rd party collection
• Customer Service

I was excellent with pay arrangements, and settlements with customers,Second was also good with problem solving