Description
SUMMARY Senior Field Service Engineer with over 30 years of award-winning technical knowledge specializing in the life science market. Have serviced a broad range of highly complex diagnostic and analytical instruments. Extensive background in the repair and maintenance of instruments for drug discovery and scientific research including molecular, cellular and systems tools. Experience working for and with Fortune 500 pharmaceutical and biotechnology companies, Silicon Valley start-ups and academic institutions. Strong dedication to delivering professional, hands-on service and training with a proven record of customer satisfaction. Consistently in the top 10% of service revenue and service satisfaction.
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