ACCOMPLISHMENTS Numerous M&T High Five awards, and announced in the Monthly Business Evaluation Deck for Property Preservation visible high level management Shame Campaign project, Safety Net Conveyance Committee Nominated to review and research potential fraud issues within the default space at M&T Bank. Assisted in writing ROQA Fraud procedures for internal staff at M&T Bank Promoted to Senior Business Control specialist at Bank of America 5 months after hire date. Supervised annual HUD audits Facilitated updating the New Hire Training manual at Bank of America, submitted to Global learning to ensure new associates would have the proper structure when training Gold level Global Recognition reward Promoted to Safeguard Team Lead 10 months after hire date Safeguard employee of the month Developed seasonal grass cut and winterization reports to streamline the process and ensure timely fulfillment of these actions

Highlights:

• Training
• Quality
• Quality Assurance
• Quality Control
• Audit
• Management
• Team Lead
• Accounting