Highly productive professional with exceptional customer service/clerical skills/helpdesk maintenance. Adept at maintaining an established work culture and providing professional service on behalf of the company to serve customers. Skilled at managing numerous responsibilities in a fast- paced work environment. Seeking a position in a healthcare environment or helpdesk setting that will allow for acquired skills and knowledge to be expanded. Quickly learned and operated job-related hardware and software. Provided customers with product recommendations and advice. Provided exceptional attention to detail Teamed with management and supported all department and company goals and objectives. Managed files and distributed accounts to responsible parties to ensure all problems and technical request were logged and tracked in management system correctly and accurately. Ability to work with focus and commitment to achieve success. Experienced clerical and database management of day - to - day operations Developed friendly, professional relationships with clientele to better serve individual needs Proficient with handling high volumes of phone calls while maintaining efficiency Consistently displayed professional attitude and promoted company brand Demonstrated detailed recording skills and maintaining daily records. Proficient in managing multiple tasks simultaneously to accomplish quality service and goals Administer systems functions. Makes recommendations according to customers needs for needed features, rates and functions. Billing notations for billing cycle and collections purposes.