COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	12/2000 - Present
First Union Bank	(Confidential)	10/1999 - 9/2000
Hickory Farms	(Confidential)	11/1996 - 1/1999
Miami Elevator Company	(Confidential)	4/1995 - 6/1996

SCHOOL	MAJOR	YEAR	DEGREE
Gold Coast School of Real Estate	AB1 and AB2 Residential Appraiser license	2002	Trade School Degree

Highlights:

I have been voted over 12 times supervisor of the month and over 6 times employee of the month. I have also taking classes for time management, how to speak to employees,customer service skills and assertive skills

Companies I like:

Comcast Assurant AT&T Home Depot Best Buy Apple IBM Sprint PCS

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Call Center Manager
• Call Center Supervisor
• Facilities Manager

My key responisbilties were to coach and develope our call center to anwser phones as courteous as possible. To be empathic to the customer and treat them with the outmust respect. All made sure that our employees were up to date with their training materials and systems.