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Phyllis M

Customer Service Representative - 15 Years of Experience - Near 10018

Occupation:

Customer Service Representative

Education Level:

Some College Units Completed

Will Relocate:

YES

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Summary of Qualifications * Administrative Professional with specialization in executive level support to senior managers, strong international skills, ability to communicate effectively at all levels and builds a cohesive and efficient work environment. * Demonstrated ability to exercise independent judgment, decision-making abilities and high level of confidentiality. * Self-motivated, proactive and able to juggle multiple projects while maintaining big picture perspective and attention to detail. * Superior analytical skills of high-risk travel insurance statements resulted in reduced in premiums and costs by strategically persuading insurance company to charge travel to high-risk destinations in per diem versus weekly increments. * Proficient in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook.

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