Description
Summary: Results oriented Operation Manager with proven expertise in driving revenues, controlling costs and maximizing profits in a variety of industries. Exceptional ability to build and lead teams to achieve objectives by identifies critical paths and develops effective strategies to complete tasks and maximize productivity. Set individual budget for regions/districts and monitor expenses across respective regions. Organizing training and development classes for team in support of skills development and professional growth. Train and oversee Service Vendor operations to include recruitment turnover and contract initiation and performance standards. Compile month reports for budget inventory employee status service complaints and vehicle maintenance. Organize district logistics: Setting up new communities and securing warehouse/ storage sites as needed. Visit properties in respective territories to ensure adherence to service standards. Perform regular audits of customer service database and address all issues as needed. Analyze and evaluate performance reports. Key Accomplishments: *Led region from infancy to become a major market leader. elect hired trained and mentored All District Managers thought the region to deliver exceptional results *rease service vendor cost by 5.2% during the course of employment and Detroit including managing operations and staffing. * in grow property count from 19 to 103 and units count from 9,200 to 38,000
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