Technical Writer - 14 years experience - server and client software

It is with great excitement that I forward my application for the position of Technical Writer with your organization. As a Lead Technical Writer, I have a proven track record managing complex and large-scale projects. In my last one-year contract with Microsoft Inc., Microsoft twice extended my contract to last for a total period of two and a quarter years. I add value to any team by researching and understanding the entire project and assisting the writing team in integrating their documentation into a finished deliverable that is comprehensive and cohesive. In my last assignment, this ability resulted in a promotion to team lead. I have experience with established style guides and documentation best practices, writing API or architecture documentation, content management systems, software technology, and programming languages. Here is just a sampling of the absolute value I offer:  With more than ten years of programming experience as a developer for companies such as Dow Jones, GrayMatter Software, and Rheometrics, I demonstrate an understanding of programming in C, C++, and VISUALbasic. I also am adept at researching technical subjects and add this insight to any documentation. Customer feedback reports that my intended audience makes better use of the documentation because of this and it saves them time from trial and error practices.  As a network specialist, I managed program development of an international computer network connecting five Oracle databases via wide area networks and LAN's for the storage and transfer of data for the service, sales, and marketing departments. Response time to the average query dropped from 15 seconds to one second. System crashes deceased from two per day to once per month.  As a technical trainer and training course developer for over eight years, I have written more than 37 online and printed courses. Through the use of my years of training, technicians reduced machine trouble calls by 20% and employee turnover decreased from 17% to 3% in 12 months. With this experience as a trainer, I write to an audience in a way that enables them to quickly and fully understand the material and make the best use of it in their applications. I look forward to discussing with you further how I can benefit your organization. Sincerely, Dennis Dwyer

Technical Writer