COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	7/1978 - Present

Highlights:

Spent 18 years in security and was a shift commander and the head of the Hostage Negotiations Team. Left and became a Customer Service Rep and later became the trainer for Customer Service. Developed several training programs and was recognized for these efforts. Went to Franklin Covey and was certified as a 7 Habits instructor in 2000.

Companies I like:

General Dynamics, Blockbuster, Franklin Covey, and Dale Carnegie

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Leadership
Multi-tasker

• customer service
• motivational speaker
• Customer Service Trainer
• taining developer

Presently work to introduce and assist businesses in doing business with the Federal Government. Also, help negotiate agreements with those businesses on products being developed for government uses.