Office Support

Industry:	Healthcare & Medical
Occupation:	Medical Secretaries
Ideal Companies:	City, State, County
Education level:	Associate
Will Relocate:	Yes
Location:	Atlanta, GA

Assisting co-workers with issues regarding work and /or personal issues. Greet visitors, answer letters, conduct research and performed other specialized task as directed. Maintain calm, caring and professional demeanor when dealing with diverse employees, assist in maintaining required supplies.

10/2004 - 3/2008

G & K Services

Manager

• Input data from report. Print tickets and key in request for name tags and emblems from embellishment report and from sales representatives of various locations. Key in request numbers to provide label bar code for clothing, Customer service maintenance in IMPAC database. Process pull, maintenance, new account tickets and orders. Assist general manager, assist manager and other office personnel. Creating and generate spreadsheet and other compose other data and information for sales representative. Provide general office support. Maintain supply request. Maintain inventory of vendors supply and petty cash. Coordinate meeting/special events.

4/2004 - 10/2004

The Grander Group

Manager

• Customer Service. Data entry, client management, filing, inventory and process new accounts. Processed purchase orders and payments. Prepare packing slips and shipments. Invoice customers. Support to CEO and executive managers. Excel spreadsheets and mail merges for customer contacts

11/2001 - 11/2003

YWCA of Seattle

Entry Level

• Provide customer service by answering telephone and window queries to lost property of customers. Maintain Lost and Found reports. Prepare property control forms by classifying, logging, tagging and sorting found items using computer and property room procedures. Secure valuables/monies in office safe. Use aggressive research technique to locate property owner, prepare property for shipment via express mail or other means. Assist in preparation and documentation for destruction and donation of items if owner of property is unfound or property not claimed. Front Desk Clerk Answer incoming calls, directing them to appropriate departments and take messages when needed. Respond to crisis by providing information to resolve the crisis that may involve contacting appropriate staff. Check hotel guest in and out. Make telephone reservations, quoting various room prices. Process payments; record all pertinent information in logbook. Assist clients in applying and comply with Section 8 and Low Income Housing. Maintain calm, caring and professional demeanor when dealing with diverse public, assist in maintaining required supplies and performing other duties as assigned. Office Assistant / Data Entry Provide administrative support, filing, answering multi-line telephone and distribution of information. Schedule and coordinate meeting/special events and input data.

10/1999 - 7/2001

TRAC Associates

Director / VP

• Organize, assign and review work. Develop record keeping procedures and trained employees. Consult with social workers and case managers regarding client(s) and applying confidentiality. Answer multi-line telephone; assist employees with insurance and time sheet(s). Schedule and coordinate appointments and meetings for client and staff member, submit paperwork for evaluation and approval. Greet visitors, answer letters, conduct research and performed other specialized task as directed. Order supplies, distribute mail, maintained computers and telephone system. Assist clients with retrieving clothing, gas, food, housing, and transportation vouchers.

1972

Associate Degree

Highline Community College

• Marketing/Business

Skill	Rating
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Office Support, Clerical