Dispatcher

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/2005 - Present
First Student Inc	(Confidential)	8/2001 - 6/2004
North American Telecom	(Confidential)	7/1998 - 4/2001

SCHOOL	MAJOR	YEAR	DEGREE
Fitchburg High	General	1987	High School/GED Degree

Highlights:

First Student Training Seminars: - Finance, DOT Regulations, Reasonable Suspicion, Team Building, Transfinder, Microsoft Office (Excel & Word)

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Dispatcher / Customer Service

Dispatching 35 drivers to NJ daily. Respond to Steam Ship Line inquiries about container activity Create excel spreadsheets showing inventory, and charges related to containers at customer sites. Validate all export information with appropriate pier web site to assure drivers have a smooth delivery. Pre-note work orders for invoicing customer