Description
SUMMARY IT professional with over 10 years' experience providing thorough and skillful support in information Technology. Proficient in Unix, Windows, Mainframe. Skilled in deescalating, driving critical issues to final resolution. Comfortable working in high pressure fast paced environments. SUMMARY SKILLS AND CERTIFICATIONS Associates Degree in Electronic Communications EMC Proven Professional Foundations. EMC Proven Professional DMX Specialist. ITIL Version 3 Certified. SIX SIGMA Certified. Network installs and implementations. (Cisco, McData, DWDN, Ceina ). Proficient in Word, Excel and Power point. San Architecture. Fabric Manager. Fluent in English and Spanish
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