Summary of Qualifications Major strengths include customer service, strong leadership, high-energy, results driven, competence, hands-on, strong team player, attention to detail, and dutiful respect for compliance in all regulations. With exceptional people skills, and a customer oriented focus, consistently build strong rapport with both staff and residents. As a working manager, support staff in management as well as production to see that the job meets policy, quality, and time expectations. Recent Achievements * Consistently recognized by management for highest customer service performance scores given by residents. * Resolving 95% of service requests within 24 hours, and 100% of service requests within 48 hours. * Responsible for saving $28k in company budget annually by handling contracting needs in house whenever possible.

Highlights:

• Inventory
• sheets
• Customer Service
• Rehabilitation
• Scheduling
• Attention to Detail
• Budget Control
• Budgeting
• Compliance
• Hvac
• appliance repair
• building maintenance
• epa