Work experience 1995 - Present:
Last/Previous Position:
Goodwill Industries of Monocacy Vally - Cashier
Previous Position:
Shoppers Food Warehouse New Carrolton, MD
Customer Service Representative (CSR)
Over the past 11 years I have worked at several retail and food service establishments, the majority of which has been spent at Shoppers Food Warehouse.
In my previous position with Shoppers, I had been promoted from my initial Cashier Position to that of Customer Service Representative which showed my employer's confidence in my skills and abilities to deal with the public at-large - which is that corporation's main focus - customer satisfaction.
Other skills I have obtained over the past 11 years include:
* Demonstrate my inter-personal skills with both the customers as well as other corporate employees.
* Utilize state-of-the art computer hardware systems to initiate cash disbursements via Moneygram, and Global Express Billing transactions.
* I have been empowered to authorize refunds for customers including disbursing funds.
* I used and trouble-shooted automated scanning equipment to ensure a very high level of accuracy in both inventory control and cash receipts.
Description
