Summary Goal-driven in sales-marketing with a highly driven background providing high visibility leadership, planning, guidance, and hands-on expertise ranging from processing, post-closing, branch manager, and training. Inside Sales Principal Decision Maker Outside Sales Marketing Communicator Loan Officer Management Statistical Skills Branch Manager Problem Solver Multi-Tasker Retail Sales Procedure Oriented Human Resource Recruiter Customer Service Processor 2 Years in the recruiting industry 21 Years in the Mortgage Retail Division Solid communication skills: ability to articulate and document solution to customers, executives, vendors, and team members of all levels through presentations, conference calls and/or direct communication. on Notable leadership skills: provided support, mentorship, career path realization and development to team members. Strong written and verbal communication skills Exceptional problem solving and analysis skills: provider of solutions to various problems in a variety of customer service environments. Motivated achiever: accomplished career as a branch manager becoming an expert on various network elements and communications while improving and developing management and personal skills. Accomplishments Efficiently resolved many client issues, often earning praise from clients for my efforts. Earned praise from management for taking the initiative to demonstrate high volume capability

Highlights:

• Documentation
• Underwriting
• Coaching
• Customer Service
• FACETS
• Sales
• Training
• Bookkeeper
• Management
• Communication Skills