Occupation:Customer Service Representative |
Location:Escondido, CA |
Education Level:High School/GED |
Will Relocate:YES |
Description
Seeking a position as an Administrative Specialist, where I can utilize my skills and knowledge. Offering a strong work ethic, high energy and consistency in office administration. Abilities: * Bilingual: Spanish/ English, with full fluency, both written and verbal. * Acknowledged for working well under pressure, balancing multiple projects, and capably assisting others in a team environment, call center experience. * Proficient in Microsoft Word, Excel, Windows XP, data storage and retrieval. * Capable of verifying medical insurance through multiple insurance companies. * Strong customer service and communication skills. * Mastery of Data Entry. * Keen analytical eye for detail and can anticipate problems before they happen. * Skilled in handling multiple phone lines, screening calls and distributing correspondence. Key Accomplishments: * Created an Automated Reminder Upload Program. * Handled the responsibility in daily department reports. * Mastered Care Link System & ECW Medical Billing System. * Mastery in Radiology Terminology of CPT and ICD Codes. * Expertise in Workers Compensation Insurances. * Skilled experience in Worker's Compensation Managed Care, Insurance, Claims and/or Healthcare. * Salesforce Experience for 4 years * Spanish Qualify Interpreter * Contract and Negotiator Knowledge