Dawn P

Open and Well spoken CSR

Occupation:

Customer Service Representative

Location:

Bolingbrook, IL

Education Level:

High School/GED

Will Relocate:

Description

Accomplishments

Highlights:

Job Skills

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Keywords

Massage Therapy
Chiropractic Care
Naparpathic Care

Responsibilities

Customer Call Center experience Use of Speakeasy and VeriSign (address verification system) Customer contact via phone, chat and email Assisting customers with purchases Credit Card Refunds and prorated credits to accounts Cancellation of accounts Billing inquiries Filing and Faxing