Description
Professional Summary * Experience with operational technical support in complex heterogeneous multi PB environments. * Possess a strong customer focus and ownership of duties. * Pre-sales technical sales support engineer since 1998. * Ten years of professional information technology technical trainer experience. * In command of excellent communication and presentation skills. * Provide an active role in qualifying customer technical business requirements and Service Level objectives. * Assist and advise senior management, and executive staff in the assessment of technology requirements. * Extensive technical knowledge of Storage Management Applications, Windows, and Microsoft Applications. * Strong analytical skills with proven experience in strategic planning, needs assessment, and evaluation. * Excellent at building relationships, negotiation, mentoring, motivation and conflict resolution. * Consistently leverage solution and industry knowledge, resources, training and IT experience, to create credibility to gather qualification and closure from technical constituents in a technical sales campaigns and technical solution architecture.
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