Dear Sir / Dear Madam: After taking some time off after leaving Quebec, Canada, I am now coming back full force into the work field. With over 30 years in the IT field, I have accomplished many things, due to hard work and dedication along with not believing in the words “I Can’t” has brought my IT technical career to great heights. As a dedicated information technology implementation and conversion specialist, I have managed hardware, software and IT asset projects throughout my career. Expert at conversion, installation and configuration operations, I served as a software Business Analyst, as well as an IT implementation and training leader while conducting backup, security and testing activities in line with organizational and client objectives. Having extensive technical acumen, my capacity for developer management, project reporting, and systems administration and support, as well as upgrades, modifications and problem solving makes me an outstanding candidate for a position with your organization. With demonstrated abilities in database management, network administration and technical solutions, I am confident that I will deliver superior results for your organization. A sample of my career highlights includes: • Performed analysis, as well as Beta and Alpha testing the accuracy of new software acquisitions for Unit-Select Inc. • Designed Functional Specifications for SAP system software users regarding the creation and merging of software to multiple platforms. • Preformed corporate and client computer implementations and end user training, providing technical support for 200+ systems AS400 system operational support and performed networking activities. Developed and oversaw customers’ monthly billing services using access database and uploaded billing data into the AS400 via FTP. • Utilized VPN to monitor file transfers, and prepared weekly and monthly management reports through the development and use of an Access database. • Initiated and maintained an EDI electronic data interchange. • Developed the AS400 user training manual for warehouse computer system conversions. Dedicated to excellence, I would welcome the opportunity to provide your company with my services. For a more detailed presentation of my successes and background, please review the enclosed resume and feel free to contact me at your earliest convenience. Thank you for your consideration.

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