Description
Summary of Qualifications *12 years of experience in Customer Service & Quality Assurance relating to pharmaceutical companies. *16 years of experience in Customer Service & Sales relating to building materials & home improvements. *A successful and progressive experience in a customer service/quality assurance capacity with an international/domestic companies providing pre-shipment verification services for regional, national and overseas clients. *Responsibilities for direct customer contact and account management including information management, contract and specification compliance. Extensive internal & external liaison between departments, branches, outside contractors (inspectors and freight forwarders).