Supervisor of Customer/Provider Claims Service

Rosa I Guzman 2321 Kingsford Crt Arlington Tx 76017 817-675-4005 OBJECTIVE: Seeking a challenging job that will utilize my strengths and further sharpen my skills, and where I can express my thoughts and ideas for the growth of the company. Additionally, I am seeking a position where I can use my skills and hardworking ability to benefit my employer and be of service to others. EDUCATION: High School Graduate of San Diego High Diploma of completion received May 1982. College: 1983-1986: St Edwards University, Austin Texas Honors: Deans List Major: Business SKILLS:Bilingual (read, write and speak fluently) Data Entry, Excel, WORD Doc, Microsoft, Business and Organization Knowledge, Customer Service, Sales, Administrative, HR Experience; Inventory in and out take Experience: Prioritize and organize the administrative workload of staff. Service in the capacity of assisting in all aspects of departments and operations. Coordinate and assist in preparations of monthly, quarterly, mid year and annual results presentations to managers and or employees. Coordinate,schedule meetings, training for staff/department on business needs and attributes necessary to demonstrate and achieve business objectives. Employers: Aetna: August 1988 to October 28, 2011 23 Years of Healthcare experience. Professional skills include: Mailroom incoming and outgoing mail and inventory. Customer Service Rep, Benefits Rep, Supervisor of Customer Service and Data Entry Team. Dallas Cowboys Stadium: 2009 to present: Manage team and concession stands and sales. Inventory intake and out and end of the shift sales. Arlington Texas Rangers Ball Park:2008-2011 Manage concession inventory and sales American Center Dallas Tx: 2008-2010 Manage stand and team. Inclduing intake and out take inventory and end of the shift sales and pay out to team.

Admissions Director

Arlington, TX