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Featured Online Resumes
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Human ResourcesAccomplishments Key Projects & Accomplishments * International Bank Merger: Facilitated merger of four banks, including Merita Bank, Unibank, Kreditkassen, and Nordbanken 1997 - 2000 built the HR team and complete HRIS system to accommodate vacations, sick days, disability, and FMLA/leave of absence created/revised all handbooks and policies/procedures responsible for blending the culture of the organization and merged all benefits to meet the Labor Department guidelines, including Defined Co... Ideal Companies: A company who is looking for a leader to build all business acumen, relationship with compassion.Tags: Management, Human Resources, Audit, HR, Policies and Procedures, Audit Compliance, Benefits, Compensation, Complaints, microsoft, HRIS, Generalist, Compliance, Expatiation |
Project Manager / Senior Vice PresidentAreas of Expertise Project Management and Strategic Implementation Process Innovation and Optimization Client Relationship Management Business Development Program Development and Management General Operations Management Policy and Process Improvement Regulatory Compliance Customer Service Leadership and Cross-Functional Collaboration Tags: Banking Industry, Framework, Management, Metrics, Project Management, Quality, Quality Assurance, Realtime, Test, Long Island, NY, Simplification, Passionate & Loyal, Infrastructure Capabilities, Drive Efficiency and Effectiveness of processes, Identifying opportunities including timelines and processes, Projects, Process and Procedures, resolving issues, challenges, contingencies, innovation, optimization, re-engineer, accuracy, resolutions |
Accountant - 16 Years of Experience - Near 33463Experienced CFO with more than 15 years of progressive experience in finance and operational management. Demonstrated ability to streamline business operations that drive growth and increase efficiency. Strong qualifications in developing and implementing financial controls and processes in addition to productivity improvements. Possess solid leadership, communication and interpersonal skills to establish rapport with all levels of staff and management. Ideal Companies: noneTags: GAAP, Generally accepted accounting principles, Infrastructure, Payroll, Accounting, Audit, Financial, Financial Statements, Banking Industry, Benefits |
Director - 15 Years of Experience - Near 95687PROFESSIONAL SUMMARY Management professional offering over 16 years of progressive leadership experience with over 12 years of healthcare experience in hospital and medical office related environment. Advanced problem-solving skills with ability to communicate effectively with technology, executive, and business audiences. Transforms high-potential staff into outstanding leaders who demonstrate creativity and savvy critical to financial and operational success. Ideal Companies: Hospice, Home HealthTags: Enterprise Software, Oracle Parallel Server, Patient Care, Software, Management, Pulmonary, Quality, Quality Assurance, Quality of Service, Business Development, management, manager, sales management |
