Occupation:Customer Service Representative |
Location:Grand Rapids, MI |
Education Level:Associate |
Will Relocate:No |
Description
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | (Confidential) | 7/2004 - Present |
| DTE Energy | (Confidential) | 5/2002 - 4/2004 |
| Kelly Services | (Confidential) | 7/2001 - 5/2002 |
| Compulit, Inc | (Confidential) | 5/1999 - 7/2001 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Grand Rapids Community College | Business | 2007 | Associate Degree |
Accomplishments
Job Skills
Keywords
Responsibilities
As a Department Help Specialist in an inbound call center, I am responsible for making sure our Customer Service Associates always receive the right answer when seeking assistance. This in turn assures that the agents we do business with will always receive quality service. I am also responsible for resolving problems that arise which require an agent to speak to a supervisor.
