SUMMARY OF QUALIFICATIONS Experienced with managing medical information, providing customer care and sustaining a highly productive and efficient work environment. Areas of expertise include: Strong interpersonal skills Exercising decision making and judgment appropriately Effective organizational skills Demonstrating adaptability and flexibility Learning agility Analytical capability with attention to detail SIGNIFICANT WORK EXPERIENCE Lakeland Regional Medical Center (LRMC) 2012 - 2015 Quality Control/Indexing (QCI) Technician Responsible for assuring that all patient records and loose documents are scanned into the Electronic Patient Folder with the highest level of quality possible, for indexing all documents to the appropriate patient folder and for ensuring each document is assigned the appropriate document name. * Consistently met service level and quality control dashboard targets * Excellent interpersonal skills in dealing with public, physicians, patients and co-workers Experienced with managing medical information, providing customer care and sustaining a highly productive and efficient work environment. Areas of expertise include: Strong interpersonal skills Exercising decision making and judgment appropriately Effective organizational skills Demonstrating adaptability and flexibility Learning agility Analytical capability with attention to detail SIGNIFICANT WORK EXPERIENCE Lakeland Regional Medical Center (LRMC) 2012 - 2015 Quality Control/Indexing (QCI) Technician Responsible for assuring that all patient records and loose documents are scanned into the Electronic Patient Folder with the highest level of quality possible, for indexing all documents to the appropriate patient folder and for ensuring each document is assigned the appropriate document name. * Consistently met service level and quality control dashboard targets * Excellent interpersonal skills in dealing with public, physicians, patients and co-workers

Highlights:

• Management
• Medical
• Scheduling
• Accounts Receivable
• Billing