SUMMARY OF BACKGROUND: A proud Veteran of the U.S. Air Force, 6 years active and the Arizona Army National Guard for 6 years, technically experienced with a strong record of achieving customer satisfaction and retention possessing strong verbal and written communication skills. Familiar with hardware and software operation of HP, Dell servers, VMWare 5.5 and 6.0, PC's (including Macintosh), LANS, WANS, Cisco routers and switches, Cisco Voice over IP, Timeplex T1, T3 backbone networks, Racal Milgo DAPs, X.25 nodal processors, Lucent Technologies Legend telephone system and X.25 pads including programming, Windows 95,98, NT4 WKS/Server, Win 2K Pro/Server, Windows XP, Windows Vista, Windows 7, Server 2003, Server 2008, Server 2012 R2 Windows 10, Exchange 2007, Microsoft Certified Professional (2000) installing and maintaining systems and utilization of all network/hardware test equipment. VMWare configuration and Migrations.

Highlights:

• Local Area Network
• Modems
• Routers
• T1
• Troubleshooting
• Infrastructure
• Voice
• Electronics