"operation manager, Illinios"

MICHAEL E. CLARK 2477 Crestfield Drive • Sheridan, Illinois 60551 (815) 414-1201 • DMClark90@yahoo.com Dear Sir/Dear Madam: With more than 20 years managing business and waste management operations by administering operation budget, establishing hiring and training development initiatives, facilitating quality and inventory control, and analyzing profit and loss statements, I am now seeking to apply my expertise as a site manager and operations supervisor with your company. Establishing extensive vehicle inspections and maintenance plans and ensuring compliance of safety regulations is how I improved business operations and safety standards with previous companies. Having successfully developed 2 businesses from the ground up by implementing effective company policies and procedures, performing exemplary customer service, and managing numerous employees and work schedules, my experience has established a strong customer base for companies and increased retention of satisfied clients. A sample of my contributions includes: • Expanded truck washing business from 15 commercial trucks per week to more than 3,000, making it the largest Mobil truck washing facility in operation. • Enhanced employee retention by implementing effective training practices and creating friendly and safe work environment. • Increased customer retention and generated new business by providing exceptional customer service and improving customer services. Please accept this letter and enclosed resume as a more detailed account of my operations management, facility maintenance, and employee training expertise. I welcome a conversation with you at your earliest convenience to elaborate further on my offerings to your company. Thank you for your consideration. I look forward to your call. Sincerely, Michael E. Clark

Administrative Services Manager

Sheridan, IL