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Donna H

World Greatest Customer Services Agent.

Occupation:

Customer Service Representative

Location:

Pompano Beach, FL

Education Level:

Trade School

Will Relocate:

YES

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COMPANY POSITION HELD DATES WORKED

Fairfield Resorts. (Confidential) 3/2006 - 11/2006
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SCHOOL MAJOR YEAR DEGREE

Florida Educational Center. Computer Based System. 2006 Trade School Degree
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Highlights:

Proficient in the use of computer applications which include Microsort Word and Microsoft PowerPoint.Writing and Editing newsletters.Organized individual with effective and professional phone communication skills with customers.Dedicated individual that have the ability to deliver superior coustomer services skills through problem resolution,sales,servicing and negotiation.Able to stay with acceptable preformance standards and quality goals.Successful in learning and comperhending new system and methods.

Companies I like:

Avise, Alamo, Aztec, AppleOne

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Quality Assurance Agent. Monitoring Sales Agents,Reviewing contracts for vacation packages that was booked by agents.Effectively handled high volumes of incoming calls which consisted of customer inquires earning commendation for outstanding service to clients.
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